Shipping policy

Shipping Policy

Last Updated: 02/13/2026

Thank you for shopping with Retro & Rooted. Below you’ll find information about how we process and ship orders.

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays).

During product launches, sales, or peak seasons, processing times may be slightly longer. If there is a significant delay, we will notify you by email.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

• Standard Shipping (U.S.): 3–7 business days after processing
• Expedited Shipping (if offered): 2–3 business days after processing

Delivery times are estimates and are not guaranteed.

Tracking Information

Once your order ships, you will receive a confirmation email with tracking information (if applicable).

Please allow up to 24 hours for tracking updates to appear.

Lost or Delayed Packages

Retro & Rooted is not responsible for shipping delays caused by carriers, weather, or events outside our control.

If your package is marked as delivered but cannot be located, please:

  1. Check with household members or neighbors

  2. Contact your local carrier

  3. Reach out to us within 7 days of delivery confirmation

We will do our best to help resolve the issue.

Incorrect Addresses

Customers are responsible for entering accurate shipping information.

If an order is returned due to an incorrect or incomplete address, the customer is responsible for reshipping fees.

International Shipping (If Applicable)

We may offer international shipping in select locations. Customers are responsible for any customs fees, duties, or taxes required by their country.

Delivery times for international orders may vary.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with:

• Your order number
• Photos of the damaged item
• Photos of packaging

We will work with you to resolve the issue.

Contact Us

If you have questions about shipping, please contact:

Email: support@retrorooted.com
Website: retroandrooted.com